OVER 20 SPORTS FACILITIES

DATA SECURITY NOTICE

In case you have been a guest of the Sierra Nevada High Performance Centre during the years 2020 to 2024, we inform you that, due to a security incident, our files have been encrypted by malicious software, resulting in the irreversible loss of your personal data. It is unknown whether the attacker accessed the content of these files and, consequently, your personal information. The data affected by the incident include identification data (name and surname, date of birth, gender, ID number and photocopy of ID card in case of having stayed during the last 30 days), contact data (telephone number and e-mail address), economic data (invoices), and others that have not been possible to determine.

The technical and organizational measures of a corrective and reactive nature set out in the company’s internal procedures, as well as in the best incident response management practices, were implemented, isolating the affected system, and containing the attack and the impact derived from it. In addition, a cybersecurity service provider has been contracted to perform a forensic analysis of the incident. Further information about the measures implemented can be requested via the following e-mail address car.granada@csd.gob.es.

Potential consequences for you include the loss of control over your personal data, the impossibility or difficulty in executing the scheduled booking with us, and the risk of identity theft. In this regard, we recommend that you contact the customer service mailbox, via the following email address car.granada@csd.gob.es, to restore your personal data in relation to any outstanding bookings you may have. Please check any communications you receive to ensure that they are legitimate, especially if they request personal or financial information.

Finally, you can contact the organisation’s data protection officer at dpd@serveo.com for further information about the incident and/or the processing of your personal data.

OUR CENTER

Sports science

From the Sports Sciences area we bring disciplines like medicine, physiology, biomechanics and performance analysis, with a clear approach of supporting the training and recovery processes in order to optimize the performance of our athletes.

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Residence

With a capacity for 180 athletes, it is provided with several polyvalent lounges, entertainment room, restaurant, cafeteria, internet area, ski storage, washing bikes area, laundry, Wi-Fi, etc. We offer a wide variety of rooms: individual rooms, twin rooms, adapted rooms and suite rooms for coaches. All of them are provided with TV, telephone and internet access.

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Dining area

We offer a totally adapted menu for the athletes´ needs. In addition, our food services possess the Halal Certificate.

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Facilities

Our facilities comprise 22.000 m2, which are efficiently spread to enable the practice of all kind of sports. It is worthy to mention that our facilities are provided with a 50 meters Olympic swimming pool, a 400 meters outdoor athletics track, an indoor athletics track and several multipurpose pavilions.

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Contact

If you have any questions, contact us. You can access the contact form by clicking the button.

Contact us

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SPANISH FEDERATION TO VISIT US

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December 13th 2024, Friday
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DATA SECURITY NOTICE

In case you have been a guest of the Sierra Nevada High Performance Centre during the years 2020 to 2024, we inform you that, due to a security incident, our files have been encrypted by malicious software, resulting in the irreversible loss of your personal data. It is unknown whether the attacker accessed the content of these files and, consequently, your personal information. The data affected by the incident include identification data (name and surname, date of birth, gender, ID number and photocopy of ID card in case of having stayed during the last 30 days), contact data (telephone number and e-mail address), economic data (invoices), and others that have not been possible to determine.

The technical and organizational measures of a corrective and reactive nature set out in the company’s internal procedures, as well as in the best incident response management practices, were implemented, isolating the affected system, and containing the attack and the impact derived from it. In addition, a cybersecurity service provider has been contracted to perform a forensic analysis of the incident. Further information about the measures implemented can be requested via the following e-mail address car.granada@csd.gob.es.

Potential consequences for you include the loss of control over your personal data, the impossibility or difficulty in executing the scheduled booking with us, and the risk of identity theft. In this regard, we recommend that you contact the customer service mailbox, via the following email address car.granada@csd.gob.es, to restore your personal data in relation to any outstanding bookings you may have. Please check any communications you receive to ensure that they are legitimate, especially if they request personal or financial information.

Finally, you can contact the organisation’s data protection officer at dpd@serveo.com for further information about the incident and/or the processing of your personal data.